Privacy Policy

Last updated: June 2025

1 Introduction

Welcome to Radiance Eternity ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By using our website or submitting your personal information through our enquiry forms, you consent to the practices described in this policy.

2 Information We Collect

We collect personal information that you voluntarily provide to us when you express interest in our properties, fill out enquiry forms, or contact us directly. This includes:

  • Personal Identifiers: Full name, email address, and mobile phone number
  • Property Preferences: BHK type preference and budget range
  • Communication Data: Any messages, queries, or feedback you send us
  • Usage Data: Browser type, IP address, pages visited, time spent on pages, and referring URL (collected automatically)
  • Device Information: Device type, operating system, and screen resolution

3 How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide information about Radiance Eternity apartments
  • To send you pricing details, brochures, floor plans, and exclusive offers
  • To schedule site visits and property consultations
  • To communicate project updates, construction progress, and possession timelines
  • To improve our website experience and optimize content
  • To comply with legal obligations and regulatory requirements

4 Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Radiance Realty Developers: The parent developer for processing your property enquiry
  • Authorized Channel Partners: Licensed real estate agents assisting with property sales
  • Service Providers: Third-party services for analytics, CRM, and communication (e.g., email/SMS service providers)
  • Legal Authorities: When required by law or to protect our legal rights

5 Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These include:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
  • Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness

You can control cookie settings through your browser preferences. Disabling cookies may affect certain website features.

6 Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations. Enquiry data is typically retained for a period of 24 months from the date of submission.

8 Your Rights

Subject to applicable laws, you have the right to:

  • Access and review the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data
  • Opt out of marketing communications at any time
  • Withdraw consent for data processing

To exercise any of these rights, please contact us using the details provided below.

9 Third-Party Links

Our website may contain links to third-party websites (e.g., Google Maps, social media platforms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

Radiance Eternity

Thoraipakkam, OMR, Chennai, Tamil Nadu

+91 89259 83599

sivaraj@maruthamprop.com